Frequently asked questions (FAQ's)

1. How does delivery work? We use The Courier Guy for our deliveries; we carefully package your order and when your package is on the way we send a tracking code to your email and you can watch your package reach you. 
2. How much does courier cost? R220.00 per box, no matter your order size, or address.
3. Where do you deliver? Anywhere in South Africa.
4. What happens if I purchase something and it is out of stock? You have 3 options here. One, we substitute it with something else of same value. Two, you get store credit for future purchases. Three, we refund straight into your bank account. 
5. How fast is delivery? If all your items are in stock, you can expect your order within 7 business days. If there is out of stock items the delay can be up to 2 weeks or longer, but rest assured we will be in contact with you throughout the entire process to work on your order.
6. Do you guys do gift cards? Yes, contact us and we will create one for you.
7. How do I know if my order is in stock? I highly suggest contacting us either via email or WhatsApp about particular items before making an order so we can alert you of stock. The item will also show in the shop if we have availability, or if it is out of stock.